Enso Connect

All communication and guest data in one place

Inbox Overview

Inbox

What's New in Inbox 3.0

Inbox Views

Achieving Inbox Zero

Adding internal notes to your conversations

Stay in touch with cleaners, maintenance staff, or owners through Enso's inbox.

Adding contacts directly from your Inbox

Ensure your team stays on track with their duties

Followers on conversations

Inbox 3.0: Frequently Asked Questions

Get ready for the new Inbox release!

Useful Inbox Views and How to Create them

Best Practices

How can I review and approve upsells?

How to Retrieve the guest's Boarding Pass link

How to skip collecting details for specific guests

Sometimes, you may not want to enforce fees for certain guests. Here’s how!

How to skip fees for specific guests

How to skip ID check for specific guests

In some cases, you may need to translate messages in order to be able to communicate with guests. Here’s how!

How to translate incoming messages from guests

Messaging Issues and How to Fix them

I can't find a booking in Enso's Inbox

What to do when reassigning a guest to a different unit

Troubleshooting & Support

Website

Platform

Find answers and get help from Intercom Support and Community Experts

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