Enso Connect

Understand each section on the Inbox panel

Inbox Views

Achieving Inbox Zero

Adding internal notes to your conversations

Stay in touch with cleaners, maintenance staff, or owners through Enso's inbox.

Adding contacts directly from your Inbox

Ensure your team stays on track with their duties

Followers on conversations

What to do when reassigning a guest to a different unit

I can't find a booking in Enso's Inbox

Useful Inbox Views

Why did my guests' verification information not send to Truvi/Superhog?

How to check guest verification statuses in your inbox

How to skip ID check for specific guests

Sometimes, you may not want to enforce fees for certain guests. Here’s how!

How to skip fees for specific guests

How to skip collecting details for specific guests

How can I review and approve upsells?

How do I download the signed agreement and verification documents?

What should I do when Autohost/Truvi needs me to manually verify a guest?

Inbox Management

Website

Platform

Find answers and get help from Intercom Support and Community Experts

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