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How to skip fees for specific guests

Sometimes, you may not want to enforce fees for certain guests. Here’s how!

Updated over a week ago

  1. Go to the Messages tab in Enso, and select the guest who you would like to skip fees for from the list.

  2. Click the icon on the top right corner to open details about the guest. Then, scroll down to Reservations.

  3. Click on the arrow to see all the details of their boarding pass.

  4. Click on the three dots beside Fees and select Skip, then choose the fee that you would like to bypass.

Now you can skip fees for certain guests!

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