Step 1: Head to Business Settings.
Step 2: Click Users.
Step 3: Click the Create New button to start adding your new teammates.
Step 4: Add in your team member’s contact information.
Step 5: Set permissions. Pick a preset or set each page to None, View or Edit. In the same tab, choose all listings or limit the user to specific listing groups.
Step 6: Enable your team member’s notifications by selecting the method of notification and the type of notifications.
❗ Notes:
You need Edit access to Users to invite teammates. You can't give someone more access than you have.
The default notification setting is none. Choose All, Essential, Custom or None.
Notifications can be sent via SMS, email, or mobile. For mobile, it is the Enso Connect app. If you are using an Apple or Android device, simply go to your App Store or Play Store and download the Enso Connect app. You can then configure notifications within the app.
Step 7: Click Send Invitation Mail.
Teammate cannot log in?
Your teammate will receive an email with a temporary password. If they cannot access the account:
Check the invitation was sent to the right email address. If their email changed, update it and send the invitation again, or delete the user and add them again to send a fresh invitation.
Ask them to clear their browser cache and cookies, or try a private window.
Each user changes their own password. Admins cannot set a password for another teammate.