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Adjusting guest check-in time for early access
Adjusting guest check-in time for early access
Updated over 8 months ago

In your line of work, demands for early check-ins are typical. You can profit from these requests using Enso, and here's how:

  1. In your account, create an upsell for early check-in. The existing template is useful.

  2. Adapt the upsell's pricing and content in accordance with your policies.

  3. Ensure your upsell menu has this option at the top. To find out more about changing the order of your upsell options, click this link.

  4. Your clients will see this option in their boarding pass and can purchase it from there.

Pro tip:

  • To allow your guests to select the early check-in time that works best for them, use the "Create Upsell Option" to create multiple options with different charges for each.

  • You can still proceed with the steps and charge nothing if you would like to provide your guest the option of an early check-in for free. This will ensure that the guest has access to the check-in instructions based on the updated check-in time.

  • Upsells are by default manually reviewed and approved. You can turn this off if you think an early check-in doesn't need to be manually handled.

  • Verify that you have enabled upsell notifications. Enter your Business Settings > Users > Choose a User > Notifications > Custom > Check "When guest purchases/pays for" to accomplish this.

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