Emails
Your Enso email (e.g., [email protected]) is automatically created based on your account name.
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If you want to send communications from a different address, simply click Add Email and make sure to follow the instructions on Enso to link your account. You can find the steps here.
Phone Numbers & SMS
Text messaging is a great way to stay connected with your guests.
To activate this feature, click Enable SMS. Keep in mind that SMS is a paid feature, but you can view our pricing here: view SMS pricing here.
Add a Display Number for Boarding Pass visibility. This number will be used as a guest contact, but not for message sending.
When SMS is enabled, messages will be sent from a number pool. If you want to ensure all messages come from the same number, you can purchase a Managed Phone Number via Add Phone. This way, you can have peace of mind knowing that all your messages will come from one number only.
We have a step-by-step guide available for you to follow and set up your WhatsApp account here.
If you encounter any issues during the setup process, please don't hesitate to reach out to our support team at [email protected] or schedule a call with us.