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4. Manage your team and their permissions

Give your staff access to Enso — with the right level of permissions

Updated over 3 weeks ago

Team access management allows you to collaborate efficiently, protect sensitive settings, and ensure each team member has access aligned to their role.

Why Team Permissions Matter

  • Security & control – limit access to billing, integrations, and sensitive settings.

  • Operational clarity – staff see only what they need, reducing mistakes.

  • Efficient collaboration – multiple team members can respond to guests and manage tasks without stepping on each other.

How It Works in Enso Connect

From the User settings, you can:

  1. Add new team members

  2. Assign permission levels / roles

  3. Control what each person can edit or view

  4. Maintain consistency across departments (ops, support, admin, etc.)

Best Practices

  • Give full admin permissions only to 1–2 trusted owners/operators.

  • Create role guidelines internally (ex: support agents shouldn’t manage integrations).

  • Review access quarterly or whenever a teammate changes roles.

  • Remove access immediately for contractors or staff no longer supporting operations.

Follow these steps to invite your team.


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