Whatās new in Inbox V3 that can help streamline your daily operations?
Inbox V3 introduces saved views, a powerful way to customize your workflow. This update is part of the new four-panel inbox layout, giving you more control and visibility in one place.
How does the panel layout work in Inbox V3?
You can now choose to display two, three, or four panels depending on your preference. The left-hand panel has been updated with two main sections:
Saved Views ā Private views only visible to you.
General Views ā Shared views accessible to your whole team.
You can switch a saved view to a general view (and vice versa) by clicking the three dots next to the view name and selecting āMake Public.ā
Can you give an example of how to use saved views?
Absolutely. Letās say you want to monitor all check-ins for the next 7 days at properties tagged as āsuper high sensitivity.ā
Hereās how:
Click Create View
Set the filter to ācheck-in date is next weekā
Add a condition: property tag is āsuper high sensitivityā
Click Continue
Name the view: āSuper High Priority: Next 7-Day Check-insā
Choose a colour and an icon
Hit Save
This view is now in your saved views. To share it with your team, click the three dots and choose āMake Public.ā
How creative can I get with these saved views?
You can get as creative as you like. For example, to focus only on Airbnb guest conversations:
Create a view with the filter: āGuest Channel is Airbnbā
Name it: āAirbnb Guests and Conversationsā
Select an icon and colour
Save it
Later, if you want to include VRBO guests as well, simply edit the view, add āGuest Channel is VRBO,ā and click Save again.
Why are saved views useful for teams?
Saved views help tailor your inbox to your specific role or needs:
A guest experience manager might create views for in-stay issues.
An operations lead might focus on upcoming check-ins or maintenance.
Any team member can surface what matters most, faster and more efficiently.