What are Enso Experiences?
Enso Experiences offer guests access to thousands of top-rated local tours and activities, helping your property stand out. They automatically display in guests' Boarding Pass after your upsells. You earn a share of booking revenue with no extra management needed. All experiences are vetted for quality and integrate seamlessly with your existing setup.
Enabling and Disabling Enso Experiences
Go to the Guest Journey Editor.
Under Upsells, toggle EnsoExperiences to ON to activate (or OFF to deactivate).
This is a global setting—when turned on, it will appear for all guests on every Boarding Pass.
How Guests See It
Once enabled, guests will see a personalized EnsoExperiences section on their Boarding Pass. The suggested experiences are tailored based on the listing’s address.
What Happens After a Purchase
Guests receive a voucher link right in their Boarding Pass, directing them to full details and access instructions.
Suppliers may contact the guest—via the email or phone number they provided—about logistics like pick-up, weather updates, sold-out status, or travel details.
For questions, cancellations, or rescheduling, guests get 24/7 supplier support, including email and phone contact details right in the Boarding Pass.
Here is the contact information for support and injuries:
Email: [email protected]
Toll-free help line: +1-866-648-5873
International help line: +1 (702) 648-5873
Earnings & Payouts
Commission: You earn 2.5%–6% of gross revenue on each experience purchased. Enso Connect
Payment Schedule: Payouts are sent monthly via Stripe. Enso Connect
Reporting: All sales appear in your Enso Dashboard for easy tracking.
Legal & Guest Terms
Guests must agree to the supplier’s Terms of Service during checkout. An example of a linked supplier TOS is available via Viator’s terms page: https://www.viator.com/support/termsAndConditions