How does guest verification help protect your vacation rental business?
Guest verification is a powerful way to defend your business against fraud, chargebacks, and bad actors. By verifying IDs, screening for risky behaviour, and collecting key guest information, you create a secure check-in experience that filters out potential issues before they happen—all while maintaining a smooth guest journey.
How does Enso Connect use Autohost for fraud prevention?
Enso Connect integrates with Autohost, a fraud detection and guest screening tool that verifies IDs, matches names, checks selfies against IDs, analyzes IP addresses, and more—all with one-click setup. It’s seamlessly built into the Guest Journey Editor, where you can choose from preset verification templates or build your own.
What is the Enhanced Verification template and how does it work?
The Enhanced Verification template is based on what’s worked best across over 30,000 properties. It segments guests based on lead time and booking channel, for example:
Airbnb with <3 days lead time: Full ID verification with Autohost, including fraud checks and identity matching.
Airbnb with >3 days lead time: A softer approach with less intrusive checks, as these bookings are less likely to be fraudulent.
Non-Airbnb bookings (e.g., Booking.com, VRBO, direct): Full verification and data collection using Autohost’s fraud protection tools.
How can you enable and customize verification with Enso Connect?
You can one-click enable Autohost directly in Enso Connect. If you’re already an Autohost user, you can sync your existing settings into your Enso Connect workflows to keep everything aligned and efficient within the boarding pass flow.