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How to set up brand settings

Customize your logo, colors, and contact information to give guests a consistent, professional brand experience.

Updated over 2 weeks ago

Why Brand Settings Matter

Branding helps guests feel confident they’re communicating with the right property or company. A clear logo, consistent colors, and accurate contact information create a seamless experience from the first message to check-out.


How to Update Your Brand Settings

Step 1: Access Business Settings

  1. Click on the blue suitcase icon (last icon) on the left-hand side.

    1. This icon is named Business Settings.

  2. Click on Branding.

  3. Click 'Create New'.

Step 2: Add Your Company Logo

  • Click Select Image to add your image.

    • Recommended format: PNG or JPG.

    • Suggested size: at least 300×100 pixels for best clarity.

Tip: A transparent PNG works best if you want the background color to show through.

Step 3: Choose Font and Brand Colors

  • Select your Primary Color for buttons and highlights.

  • Add an Accent Color for secondary elements if desired.

  • This ensures the guest view, such as the Boarding Pass, reflects your brand identity.

Note: Background color is set to Enso blue (#2F7AFB) by default. Feel free to customize.

Tip: It is suggested to have a contrast between the background and font colors for better visibility.

Step 4: Update Contact Information

Enter or update:

  • Location

    • This will be important for your Upsells and Fees as it will affect the type of Stripe account you can connect to Enso Connect.

  • Email Signature

    • This email signature will apply to every email sent out - if you have multiple team members, we suggest not signing with a name, or else it will always sign with that name.

  • Direct Booking Website URL

    • The boarding pass is valid from reservation confirmation until checkout time.

    • After checkout, guests can only see "Leave a review" and "Book again."

    • Clicking on "Book again" redirects the guest to the direct booking website to avoid OTA fees.

  • Social Media Profiles

    • Choose the social media platforms you'd like to add from the available options (Facebook, Instagram, Twitter, YouTube).

    • For each selected platform, input the respective URL.

Notes:

  • On the guest’s boarding pass, your company logo will be displayed alongside social media platform logos.

  • Clicking on a platform logo (e.g., Instagram) redirects the guest to your landing page on that platform.


Troubleshooting Tips

  • Logo looks blurry: Try uploading a higher resolution image.

  • Colors not changing: Clear your browser cache or refresh the page.

  • Contact info not updating: Double-check you clicked Save after edits.

If problems persist, please reach out to our Support team for assistance.

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