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5. Connect your smart locks and devices

Automate guest access, reduce manual work, and improve security

Updated over 3 weeks ago

Enso supports smart lock and device integrations so you can automate check-in, share door codes securely, and reduce operational workload.

Why Smart Locks Matter

  • Fewer check-in issues – guests get access instructions automatically.

  • Improved security – codes can be unique per stay and removed afterward.

  • Better automation – locks can trigger workflows like check-in completion and messaging.

How It Works in Enso Connect

Smart locks and device integrations are connected through your Enso integration settings.

Once connected:

  1. Your locks sync with listings

  2. Door codes and access instructions can be delivered inside the Boarding Pass

  3. Enso can automate when codes are shared (ex: only after verification or payment completion)

Follow these simple steps to add smart devices to your account.

Best Practices

  • Connect devices after your PMS is correctly synced so listings map properly.

  • Set rules so access codes are shared only when guests complete the required steps (verification, deposit, etc.).

  • Use one lock provider across a portfolio when possible to simplify scaling.


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