Does EnsoAI learn from past conversations?
Yes. You will see suggestions show up in the inbox, as well as proposals in EnsoAI → Pending Edits, as EnsoAI picks up information it thinks should be added without any prompts. It will be up to you to review and accept or reject them, like all other suggestions in the system.
Can I update many listings at once?
EnsoAI applies suggestions to different content types. Some of this content may be specific to an individual listing (like Amenities), some may be applied to content like Guidebooks — which is shared among many listings.
To see which content applies to what property, open the listing in Content, or review proposals grouped by scope in Pending Edits.
Where do suggestion bubbles appear?
In the Inbox (live ops). Content updates from Ask EnsoAI appear in EnsoAI → Pending Edits for review. The Sandbox is for testing answers, not for training.
Can I upload PDFs?
Yes. Attach a PDF (or Markdown, plain text, CSV, or Excel) in Ask EnsoAI. Those files become proposals you review and save in Pending Edits. The Sandbox + attach control is disabled — do not upload training files there.
Can I edit directly inside the Knowledge Base page?
Yes, you can edit listing and content pages directly by clicking on individual items.