Send a Marketing Campaign through the CRM.
With the Enso CRM, you can use your usual condition system to send one-off, scheduled reminders.
As an example, consider this:
Go to your CRM > Click the checkbox > Create Marketing Campaign > set the Name of the campaign.
Set the send date.
Schedule it on a Wednesday or Thursday afternoon, ideally by 5:00 or 6:00 PM. This makes it more likely that they will act.
Conditions: You can customize this, however we advise only inviting guests that felt more than "Neutral" during their stay.
Reminder: Based on the guest's chat history, the AI generates a rating called "guest sentiment.”
The takeaway: Be brief but direct in your statement. The review sites' links can also be included.
Please take note that you can only upload plain-text links. Use URL shorteners, such as Bitly, to improve its appearance.
Updated over 5 months ago