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1. Customize your branding

Personalize your guest experience with your brand identity

Updated this week

Branding helps you deliver a polished, recognizable experience in the Boarding Pass and across guest communications, so guests feel like they’re interacting with your company — not a third-party tool.

Why Branding Matters

  • Build trust & professionalism – Guests are more likely to follow instructions and complete steps when the experience feels official.

  • Consistency across touchpoints – Your logo, colors, and identity stay consistent in your Boarding Pass and communications.

  • Multi-property readiness – Branding makes it easier to manage different portfolios or property groups with distinct identities.

How It Works in Enso Connect

Branding is configured inside your Enso settings and is reflected in:

  1. Boarding Pass appearance

  2. Guest-facing colors, fonts, and background

  3. Logo display

  4. Multi-brand setups, where different listing groups can use different brand profiles

What You Can Customize

  • Logo – Upload your business logo.

  • Brand colors, font, and background colors – Match your Boarding Pass design to your visual identity.

  • Multi-branding – Assign different branding profiles to different listings or groups.

Best Practices

  • Use a high-resolution logo with a transparent background for the cleanest look.

  • Keep your brand colors readable (high contrast for buttons and text).

  • If using multi-branding, confirm each listing group is mapped correctly before sending any guest links.

  • Test your Boarding Pass on mobile — most guests will view it on their phone.


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