Enso Connect matches the message thread in Enso Connect with the appropriate message thread in Airbnb by using the pairing. This step is crucial to ensuring that the integration sends your Airbnb messages successfully.
The steps are as follows:
Go into Business Settings.
Connected Accounts.
Airbnb > Select the correct Airbnb account for the listing.
Click 'Pair Listings.'
This will display a two-column table with the Airbnb listings on the right and the Enso Connect listings on the left.
Locate the appropriate listing using the search box, then select "Pair."
Troubleshooting
The Airbnb listing does not appear
Ensure that the Airbnb account is connected in Enso Connect (Business Settings > Connected Accounts > Airbnb)
Sync the Airbnb listings manually by going into Business Settings > Connected Accounts > Airbnb > select the account > click 'Manually sync Listings.'
If the issue persists, please chat with us or email us at [email protected].