With the help of technology from Enso Connect, the EnsoAssist solution combines automation with a personal touch from Extenteam's hospitality staff. This combination enables round-the-clock guest care through many channels of communication, offering short-term rental pros and their guests individualized and effective help.
By providing a complete guest services solution that frees up professionals to concentrate on business operations and expansion while guaranteeing top-notch guest care, this collaboration assists professionals in the short-term rental industry in scaling successfully. Scalability is made possible by the EnsoAssist team's capacity to handle guest conversations and issue resolution without requiring a large human resources infrastructure or full-time local staff.
24/7 Guest help: EnsoAssist offers guests round-the-clock help, guaranteeing that they get prompt responses and assistance during their visit.
Handling Booking Inquiries: The hospitality crew at Extenteam is adept at handling booking inquiries, which aids in securing reservations and giving prospective visitors information.
Requests for Early Check-ins and Late Check-outs: EnsoAssist can manage these types of requests, increasing visitor flexibility and satisfaction.
Many Methods of Communication: Visitors can communicate easily and conveniently by utilizing a variety of methods, including email, SMS, and WhatsApp.
Issue Resolution: To guarantee a satisfying visitor experience, the EnsoAssist staff can handle and resolve any difficulties or concerns raised by visitors prior to, during, and after their stay.
Scalability: Short-term rental industry experts can concentrate on business expansion and operations without having to worry about building a substantial human resources infrastructure by outsourcing guest services to EnsoAssist.
Cost-Effective Solution: Without having to pay for full-time local staff employment, professionals can obtain high-quality guest service support at a lower cost with EnsoAssist.
If you’re interested in adding EnsoAssist to your business, reach out to sales here.